Apple’s Iphone 4 flawed signal has been the latest issue to Apple and Steve Jobs with customers complaining of a faulty antenna and now Steve Jobs has broken the silence. In previous interviews Jobs excused users’ reception gripes as a software issue that can be easily patched. H
owever, sources close to Apple suggest iPhone 4 users to avoid using the device from the left corner.
Whilst the first batch of iPhone 4 smartphones reached the market on Thursday, many customers claimed that they are having low reception with their new device when holding the phone by its metal sides in two opposite places.
The problem seems to arise when the user touches either one of the metal bands surrounding the sides of the iPhone 4 which should act as antennas for the device.
“Gripping the iphone will result in some drop of its antenna performance, and some areas are worse than others depending on the placement of the antennas. This happens with every wireless phone,” says an official Apple statement on Thursday.
Steve seems to have answered to some complaints complaints. One reader claims the following answer to her query “No issue whatsoever. Just avoid holding it in that way.”
It is said that, an antenna designer, explained that the iPhone 4 has two slots in the metal frame, which when covered, will affect antenna performance. “There is no way around this, it’s a design compromise that is forced by the requirements of the FCC, AT&T, Apple’s marketing department and Apple’s industrial designers”.
Apple currently sells a $29 rubber “Bumper Case” for the iPhone 4, which covers only the sides of the device, something that made people ask whether this indicates that Apple already knew about the potential reception issues with the phone.
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